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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremiah Johnson

June 20, 2024

5  out of  5 rating by Jeremiah Johnson
"Switched about 3 months ago. Already saved me almost a hundred then. Had to transfer insurance to another vehicle due to a wreck and they made it so easy and saved me more on top of that."
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kim happ

March 6, 2024

5  out of  5 rating by kim happ
"Delores is our new agent as we recently moved to Lexington. She is knowledgeable, efficient, and honest. We will be customers as long as we can continue to get competitive rates with sufficient coverage."
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Cassady Mcleod

February 2, 2024

5  out of  5 rating by Cassady Mcleod
"Candy Sasser got me set up with life insurance for me and my children. She was informative and helpful! Highly recommend Candy and this office!"
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SFS Clan

September 19, 2023

1  out of  5 rating by SFS Clan
"This office was not upfront with how the policy was going to be handled. We were told this was set. A payment was put down and 2 more months were payed for and covered. Only to get a letter stating cancellation. A call was never made or an explanation in change of coverage. The office wasn’t even sure how to explain these changes when we called. This was handled so poorly and unprofessional."
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Flygon Pearl

June 24, 2023

4  out of  5 rating by Flygon Pearl
"From my experience, they were always helpful and very polite. I would recommend a friend to this insurance agency."
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Terry Peterson

November 11, 2022

5  out of  5 rating by Terry Peterson
"Staff was friendly and helpful"
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Crystal Marsh

January 1, 2022

4  out of  5 rating by Crystal Marsh
"Just don't like how difficult it is to get a car reinsured with a company you've been with 20 plus years not necessarily his fault though"
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William P. III

September 9, 2021

5  out of  5 rating by William P. III
"Fantastic customer service, thank you so much for helping!"
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Shelonda Murphy

February 16, 2021

5  out of  5 rating by Shelonda Murphy
"They are very friendly and they always have answers to help me"
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Michelle Austin

March 25, 2020

5  out of  5 rating by Michelle Austin
"Extremely helpful and pleasant."
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Jessi Shelton

January 28, 2020

5  out of  5 rating by Jessi Shelton
"Wonderful staff!! And they do go out of their way to make sure you are comfortable and get the best service possible. I just love my state farm team"
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Cindy Roldan

November 3, 2019

5  out of  5 rating by Cindy Roldan
"Great quotes"
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Ginger Everett

September 21, 2019

5  out of  5 rating by Ginger Everett
"The Most nicest People You want to have Insurance With!"
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terry peterson

August 29, 2019

4  out of  5 rating by terry peterson
"Staff was friendly and helpful"
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Mike Williams

August 24, 2019

5  out of  5 rating by Mike Williams
"Great people we have had all of our insurance with them for over 20 years."
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Jenny Epting

May 28, 2019

5  out of  5 rating by Jenny Epting
"Mark's office staff is great. Good location."
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melissa Kelly

January 30, 2019

5  out of  5 rating by melissa Kelly
"Good prices and very nice employees!!been with them over 15 years and wouldn't change!!!!"
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Lisa Dangerfield

August 30, 2018

5  out of  5 rating by Lisa Dangerfield
"I have been with Mr. Rouse for 25 years and he treats me like family. I recently had a fire and he called to check on me now how many of you can say that your agent does that!! Him and his whole staff are awesome people and will treat you with dignity and respect!!"